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Sorry, Transaction Failed

Sorry there was a problem.

There could be a variety of reasons, perhaps you mistyped, perhaps you clicked on submit more than once, perhaps a problem with the card.

Assuming your card is ok, and your typing is good, it might have been a problem with the payment gateway.

The Quickest way to check this, is simply to try a different payment gateway.


We have three different payment gateways for you to choose from. If one does not work and your card is ok, then try a different gateway.

Choose from:

Network Merchants (Visa, MasterCard)

PayPal (Visa, MasterCard, Discover, American Express)

CCbill (MasterCard, Discover, JCB)

Each gateway uses a "speed" filter to prevent duplicate changes. So in case you want to try the SAME gateway twice, wait at least 15 minutes before trying again.

If your card is not one of the above plan to send cash or money order. Click here to print out a form to order via mail.


A decline can occur for many reasons, including but not limited to insufficient funds, incorrect card number or expiration date, cardholder billing issues, and card activation issues.

If none of the above apply in your case, probably the security department of your bank has blocked the transaction, because they think our offices in San Diego, California, USA are unusually far away from the geographic area where you normally use your credit card. This can be quickly resolved by a telephone call to your bank using the phone number on the back of the card.

Speak with the security department and ask them to explain why the transaction was declined. If they tell you the transaction was declined because, their security department was concerned that your credit card was being used at in San Diego, California USA. Please advise them that this transaction to Heart of Asia (AfricanPrincess.com, HeartofAsiaOnline.com) is legitimate and is authorized by you. Instruct them to remove the block, and ask how soon it will be effective so you can try the transaction again.

Once the block is removed, please return to our site and make your purchase.

  If you still can not get your payment accepted please contact admin at info@heartofasiaonline.com
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